Innovus has developed a case management system for use by government agencies and departments based on Dynamics CRM with SharePoint integration. Our solution aligns closely with the Federal Government’s Shared Case Management Service (SCMS) launched in early 2015. The system is quick to install, economical and easy to use. User adoption rates are relatively high because of the tight integration with MS Office including Outlook as well as the power of integrating the system with SharePoint for quick document access.
Innovus’ Case Management System is designed to track information and communications around specific cases to in turn improve the performance and handling around cases and increase transparency. It is ideally suited to Commissions, Tribunals and Bureaus responsible for accepting, tracking, hearing and ruling on cases including those sensitive in nature.
Innovus – Your Partner for Microsoft Dynamics CRM and GP in Ottawa/Toronto